Online shop for pet

What is Club Miscota?

It is an exlusive club for you to enjoy the benefits available at Miscota.uk.

On Miscota.uk we have a point program, which gives you access to exclusive products and samples. The points you earn can be redeemed for discounts or gifts, etc ...

To make these items as easy as possible to collect, we will send you a points card free home.

What are the benefits of Club Miscota?

Some advantages of Club Miscota:

- You will stay informed of offers and actions at Miscota.uk
- By submitting your personal account, purchasing products is much easier and faster
- You can earn points and collect bones with your Miscota Club Card
- Actions and exclusive gifts

How can I join Club Miscota?

Bone points are a scheme accumulated by Miscota to reward you for your purchases. 

- With your first purchase, by becoming a member of Club Miscota

- If a friend recommends Miscota to you

- if you recommended Miscota to your friends, you can get 5 bone points for every pound your friend spends

- you can also get points through special promotions offered by Miscota

Simply collect points and in exchange, we reward you with either Bone promotions or discounts off your next purchase.

Create a user account on our website Miscota.uk, enter the required information and we will send your bone points card number with your first purchase. 


How can I obtain Bone Points?

Obtaining Bone Points is simple. From the moment you purchase with Miscota you will receive Bone points*: For each euro spent, you will get a maximum of 5-100 bone points per purchase. Please remember to log in to receive your points. There are several advantages when you collect Bone points such as gifts and discounts. 

*There will only be points given for orders when: you haven´t used any points and when orders do not use discount coupons

How can I know how many points I have?

There are alternative ways to check your Bone Points: 

  • Via Miscota points balance in your Account.
  • Via phone: +34 933967172
  • Email: [email protected]

Log in to your personal profile and click "See accumulated Bone Points".

Once you are logged on, you will see your points and we will let you know what gifts or discounts you can exchange them for. We will inform you of your remaining points in which you can use to exchange for your first Miscota gift. For every order placed, you will accumulate points for every purchase made. 

Is there a deadline for using the bone points?

Yes. From 1 January 2012, you will have three years to use the points. However, if you don't buy anything in two years or you not use your points, all points you have collected will expire.

Manufacturer´s Guarantee?

At Miscota we care about you, how you´re pets are doing and the usage of your product. This is why with every product there is always a manufacturer´s guarantee.



Chose the gifts and offers from third parties

In the Bone Points section of Miscota, you will find our daily offers, promotions and gifts that we have specially tailored to meet your needs. 


How long will the Bone Points programme last?

The Bone Points Programme has no expiration date. 

The Bone Points can be exchanged for selected gifts and discounts. 

Miscota reserves the right to put the programme on hold and/or modify the terms and conditions. 
Members will be notified of the changes on the website.

Can I collect points with multiple cards to get more points?

No, you can only use the points you have on your card, this is personal and not transferable.

Can I cancel my membership with Club Miscota?

You can cancel your membership at any time, without any obligation.

As with the registration, the cancellation with Club Miscota is completely FREE.

If you want to cancel, then you only need to send an e-mail to [email protected] and we will proceed with cancellation.

Please note: All accumulated points will be losed should you decide to cancel the membership. Points cannot be restored in the event of wanting to re-register in future. 

What should I know about Club Miscota?

The points program is associated with a personal ID card, the points are not transferable.For every dollar you spend on Miscota.uk, you receive 5 bone points.

Special situations

If you change your card, you lost it or it’s stolen, don't worry about your points. They will be safely saved in Miscota.

However, Miscota reserves the right to cancel, suspend or modify his rules and conditions. Miscota agrees to notify changes properly through the regular ways of communication with customers.

rtp